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Trends pointing to telehealth as a supplement to in-person health care

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(Family Features) Since the onset of the COVID-19 pandemic, where and how adults in the United States seek and receive health care has evolved. Telehealth went from a novelty to a necessity, and now Americans expect more choices and connection in their health care experiences whether in-person or online.

Data points to a preference (with the exception of mental health care) for in-person care and the use of telehealth as one part of the overall continuity of care. This and more was discovered as part of “The Healthcare Experience: 2022,” a comprehensive report that includes data from patient and provider surveys and an analysis of appointment booking trends from May 2020-May 2022. Conducted by Zocdoc, a digital health care marketplace where people can find and book in-person or virtual health care appointments across more than 200 specialties and 12,000 insurance plans, the report also uncovered these trends:

Telehealth Has Not Replaced In-Person Care
Prior to the pandemic, telehealth represented approximately 1% of care, according to the Kaiser Family Foundation. However, amid stay-at-home orders and concerns about contracting COVID-19, many Americans turned to telehealth to safely get the care they needed with 33% of appointments booked conducted via telehealth in May 2020. By May 2022, that number declined to 17%, and excluding mental health, just 9% of appointments were attended virtually. This signals a return to in-person care as Americans adapt to a new normal; in fact, 77% of patient survey respondents indicated they will utilize a combination of telehealth and in-person care in the future.

Mental Health Appointments Remain Primarily Virtual
Mental health is the only specialtywhere there are more virtual bookings now than during the early months of the pandemic. In May 2020, 74% of mental health bookings were virtual. That number rose to 85% in May 2021 and 87% in May 2022. Patients surveyed noted convenience, the comforts of home and a perception of increased intimacy as reasons for virtual visits with mental health providers.

Telehealth Still Has Some Problems to Work Out
Highlighting some of the issues providers have experienced with online appointments, 37% of providers said it was “more difficult” or “much more difficult” to build a relationship with patients via telehealth versus in-person and 58% indicated it was harder to examine patients virtually. Additionally, 58% of providers indicated connectivity issues or trouble with technology negatively impacted their delivery of virtual care.

Patients are Still Catching Up on Care
Since the onset of the pandemic, many Americans delayed or canceled health care appointments. In fact, 63% of patients said they put off preventive care during the early stages of the pandemic and 24% said they have not yet caught up on scheduling those appointments. However, 39% of patients have either caught up or made progress on catching up on preventative care.

Offline Factors Impact Online Care
With 81% of Americans using some form of video calling and conferencing during the pandemic, according to data from Pew Research Center, people have gotten used to distractions and interruptions during these interactions. However, the circumstances of a virtual visit can make it harder to deliver or receive care with providers reporting seeing a patient’s pet (36%), seeing a patient’s family member or roommate (31%) or seeing patients outside their homes (42%) during telehealth appointments.

For more information and to view the full report, visit zocdoc.com.

Photo courtesy of Adobe Stock


SOURCE:
Zocdoc

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How to safely dispose of used medical sharps during holiday travel

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((Family Features) It doesn’t matter if you are traveling by plane, train, car or staying home this holiday season, it’s important to know how to safely dispose of used medical sharps. Millions of people in the United States use needles, lancets and syringes – otherwise known as sharps – to puncture the skin and dispense medication to help manage short- or long-term chronic conditions like diabetes, arthritis, cancer or auto-immune diseases.

For both existing sharps users and people using sharps for the first time, disposal can be confusing, especially while traveling.

An easy-to-use online tool can help sharps users navigate safe disposal rules wherever they are. An option like SafetyIsThePoint.org helps people learn how to safely discard their used sharps and find disposal locations across the United States.

People who use sharps can often dispose of them at home or on the road. It’s as simple as 1-2-3:

  • Place used sharps in a strong, plastic container like a laundry detergent or bleach bottle.
  • When the container is 75% full, seal it tightly with duct tape and label it “do not recycle.”
  • Place the sealed container in regular household trash.

Disposal rules are different in every state, so it’s important to confirm local disposal regulations. To help travelers comply with local regulations, SafetyIsThePoint.org includes a clickable map and ZIP code finder that explains disposal rules by location, as some states legally prohibit disposing of sharps in the trash or recycling containers and require sharps to be transported to a collection center in an approved sharps container.

Free printable resources and a step-by-step guide for at-home sharps disposal are available on the website for sharps users, health care providers, patient educators and advocates. The resources can also be downloaded and sent to family members and friends ahead of travel, so they know what to expect.

Learn more about the rules of safe sharps disposal this holiday season at SafetyIsThePoint.org.

Commonly Used Medical Sharps

  • Needles – fine, slender, hollow pieces of metal, typically attached to syringes, used to inject medication under the skin or withdraw fluid from the body
  • Lancets, also called “fingersticks” – often used by people with diabetes to get drops of blood for testing
  • Auto injectors, including epinephrine pens – syringes pre-filled with fluid medication designed to be self-injected into the body
  • Infusion sets – tubing systems with needles used to deliver drugs to the body
  • Connection needles – needles that connect to a tube used to transfer fluids in and out of the body

Photo courtesy of Getty Images


SOURCE:
Safety Is The Point

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Medicare open enrollment ends Dec. 7: Comparing coverage options

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(Family Features) If you’re enrolled in Medicare, it’s important to remember Medicare Open Enrollment is open through Dec. 7 each year. It is the time for people with Medicare to compare their prescription drug and health coverage options for the upcoming year.

It is important to compare your options because plans can change every year – even your current choice may be changing. Your health needs can change, too. By comparing all your options, you could save money, find a coverage option better tailored to your needs or both.

How to Compare Prescription Drug and Health Coverage Options
Medicare.gov is the official source for information about Medicare and Open Enrollment. You may see enrollment information from various insurance companies and other sources. Start at Medicare.gov to get unbiased information to find the type of coverage that best meets your needs.

Comparing prescription drug and health coverage options is easy at Medicare.gov. You can input the list of medications you are taking and conduct a side-by-side comparison of plan coverage, costs and quality ratings. If you are happy with your current choice, you don’t have to do anything. If you choose a new option for 2024, you can enroll right there.

Before you enroll in a plan, consider the following:

  • Check if your health care providers are in a plan’s network.
  • Check if your prescriptions are included on a plan’s formulary and if the plan works with your pharmacy.
  • Check the plan’s Star Rating on Medicare.gov to see how it performs on quality, customer service and more.
  • Remember low monthly premiums may not always be the best overall value for your specific needs.
  • Review a plan’s estimated total costs to you, including deductible and other out-of-pocket costs.
  • Check if Medicare Advantage plans offer extra benefits, like vision, hearing or dental coverage, if you need these services.
  • Remember that you may need a referral or prior authorization for some services under Medicare Advantage plans.

Vaccine, Insulin and Drug Cost Savings
Improvements to the Medicare program are adding up to savings and improved access to affordable treatments because of the Inflation Reduction Act.

  • Insulin: If you have Medicare and take insulin, you’ll pay no more than $35 for a month’s supply of each covered insulin. This includes people who have Medicare drug coverage (Part D) and all Part B covered insulins.
  • Vaccines: People with Medicare drug coverage will pay nothing out of pocket for adult vaccines, including the shingles vaccine, that are recommended by Centers for Disease Control and Prevention’s Advisory Committee on Immunization Practices.
  • Drug Cost Savings: In 2024, people enrolled in Part D who have very high drug costs will get some relief. Once they reach a certain threshold on paying out-of-pocket costs – what we call the catastrophic phase – they will no longer have additional cost sharing or copays at the pharmacy.

Medicare Can Help
To compare options and find the best coverage to fit your needs:

  • Visit Medicare.gov and conduct side-by-side comparisons of costs and coverage.
  • Call 1-800-MEDICARE. Help is available 24 hours a day, including weekends.
  • Access personalized health insurance counseling in your community at no cost, available from your State Health Insurance Assistance Program (SHIP). Visit shiphelp.org or call 1-800-MEDICARE for locations near you.

Medicare Options
There are two main ways to get Medicare coverage: Original Medicare and Medicare Advantage (Medicare-approved plans from private companies). There are differences between the two that are important to understand when reviewing your coverage options.

  • With Original Medicare, you get your health care through Medicare Parts A and B. You can join a separate drug plan to get Medicare drug coverage (also called Part D). And you can see any doctor that takes Medicare anywhere in the U.S.
  • Medicare Advantage is an alternative that usually bundles your health and drug coverage all in one plan. Some plans may offer extra benefits that Original Medicare doesn’t cover – like certain vision, hearing and dental services. In many cases, you can only use doctors who are in the plan’s network.

If you are new to Medicare or need to review the ways you can get your Medicare coverage, visit Medicare.gov and click “Get Started with Medicare.”

Extra Help with Prescription Drug Costs
If you are struggling with prescription drug costs, Extra Help is a Medicare program that can help pay for your drug coverage (Part D) premiums, deductibles, coinsurance and other costs. If you make less than $22,000 a year ($30,000 for married couples), it’s worth it to apply. Visit ssa.gov/extrahelp or call the Social Security Administration at 1-800-772-1213 to apply. The program will expand to cover more drug costs for people with limited resources in 2024. People who qualify for Extra Help generally will pay no more than $4.50 for each generic drug and $11.20 for each brand-name drug.

Information provided by the U.S. Department of Health & Human Services.

Photos courtesy of Getty Images
SOURCE:
Centers for Medicare & Medicaid Services

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Be ready to save a life: Understanding the two steps of hands-only CPR

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(Family Features) Every year, 350,000 people die from cardiac arrest in the United States. However, hands-on emergency intervention like cardiopulmonary resuscitation – or CPR – from a bystander can make the difference between life and death in sudden cardiac arrest emergencies.

In fact, immediate CPR can double or triple a cardiac arrest victim’s chance of survival, according to the American Heart Association. During the first few minutes an individual is suffering from cardiac arrest, chest compressions can help keep blood flow active and push remaining oxygen through the body to keep vital organs alive, which extends the opportunity for a successful resuscitation once trained medical staff arrive.

Because 88% of cardiac arrests – electrical malfunctions in the heart that cause an irregular heartbeat (arrhythmia) and disrupt the flow of blood to the brain, lungs and other organs – occur at home, it is often a friend or family member who witnesses a child, spouse, parent or friend going into cardiac arrest. As survival can depend on how quickly CPR is started, compression-only CPR, or Hands-Only CPR, is recommended for use by people who see a teen or adult suddenly collapse in an out-of-hospital setting such as at home, work or in a park.

“By equipping people with Hands-Only CPR training, we are empowering them to spring into action if a loved one needs help, as the majority of cardiac arrests occur at home,” said Dr. Anezi Uzendu, M.D., interventional cardiologist and American Heart Association volunteer.

As part of the World Restart a Heart Day initiative, the American Heart Association aims to increase awareness about the importance of bystander CPR through its Hands-Only CPR campaign, nationally supported by the Elevance Health Foundation, and offers these two simple steps:

  • Call 911 (or send someone to do that).
  • Push hard and fast in the center of the chest of the individual experiencing cardiac arrest.

Using the beat of a familiar song with 100-120 beats per minute, such as “Stayin’ Alive” by the Bee Gees, can help you stay on pace with the necessary compressions.

“Being able to efficiently perform Hands-Only CPR in the moment can mean the difference between life and death, and by following these two simple steps we can increase someone’s chance of survival from cardiac arrest,” said Shantanu Agrawal, M.D., board certified emergency medicine doctor and chief health officer at Elevance Health. “As a longstanding supporter of the American Heart Association, we remain focused on working together to improve health inequities in our communities by expanding access to training and increasing the number of people who learn and feel confident performing Hands-Only CPR to save lives.”

To find more information and resources, visit heart.org/CPR.

6 Links in the Adult Out-of-Hospital Chain of Survival
When properly executed, a strong chain of survival – or series of actions – can improve the chances of survival and recovery for victims of sudden cardiac arrest. Hands-Only CPR is a critical step in the American Heart Association’s Chain of Survival, which also includes:

  • Activation of Emergency Response: Recognize symptoms of cardiac arrest and call 911.
  • High-Quality CPR: Push hard and fast in the center of the victim’s chest until emergency personnel arrive.
  • Defibrillation: Use an automated external defibrillator (AED) to restart the victim’s heart and reset it to a healthy rhythm.
  • Advanced Resuscitation: Medical professionals provide additional life-saving medical services.
  • Post-Cardiac Arrest Care: Transport victim to an appropriate hospital or treatment facility to optimize survival, organ function and neurological recovery.
  • Recovery: Survivors receive additional treatment, observation, rehabilitation and psychological support to aid in recovery and help prevent recurrent cardiac arrest.

Photo courtesy of Getty Images


SOURCE:
American Heart Association

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